Conversational artificial intelligence is revolutionizing how companies interact with customers and employees. According to Bain & Company's "Global Technology Report 2024," in Italy, 7% of small and medium enterprises (SMEs) and 24% of large companies have already implemented artificial intelligence-based solutions.
But there's a big difference between a simple chatbot and a truly effective AI Agent.
The key? The ability to perform concrete actions beyond simple dialogue.
This is where AIsuru's integrated functions come into play, a set of powerful yet incredibly simple-to-implement tools that transform your Agent from a simple conversational partner into a true operational assistant.
The functions that change the game
AIsuru offers four main integrated functions, ready to use and easily activated:
- Context variables: allow the Agent to dynamically manage conversation topics, ensuring consistently relevant and contextualized responses;
- Advanced web search: enables the Agent to access and analyze web content in real-time, staying constantly updated;
- Email sending: allows the Agent to send automatic communications to registered users, automating communication processes;
- Wikipedia: offers direct access to online encyclopedia information, enriching responses with verified data.
1. Guided Conversations: Context Variables
Guide the conversation naturally and keep the Agent focused on the right topic. Context variables allow your AI Agent to:
- Follow the natural flow of conversation, remembering what's being discussed;
- Smoothly transition from one topic to another when the user changes the subject;
- Keep multiple topics active simultaneously when necessary.
Imagine managing technical support: when a user talks about a specific product, the Agent:
- Automatically recognizes the topic change;
- Sets the appropriate context (e.g., "PRODUCT:X");
- Maintains this context until the user changes the topic;
- Removes the context when it's no longer relevant.
The result? More natural and precise conversations, where the Agent always knows what it's talking about and can provide responses relevant to the current context of the discussion.
2. No More Content Duplication: Advanced Web Search
Forget manual updating of Agent information: if it's on your website, the Agent already knows it. Web search allows your AI Agent to:
- Read content from your company website in real-time;
- Automatically extract information from online catalogs and documentation;
- Provide direct links to relevant pages on your site.
Imagine managing an e-commerce: your Agent can automatically:
- Check prices and availability in real-time on your site;
- Consult the most up-to-date FAQs and technical documentation;
- Verify the status of active promotions and services;
- Provide information always aligned with your online catalog.
The real power? Once configured, the Agent keeps itself updated: every change made to your website is immediately reflected in its responses.
3. Communication Automation: Immediate Responses, More Productive Team
Reduce your team's email-sending time by 100% and ensure immediate responses to customers. The email sending functionality transforms your Agent into a tireless assistant that:
- Instantly sends requested information;
- Automatically manages follow-ups;
- Forwards complex requests to the right team, keeping track of every interaction.
Imagine this scenario: a potential customer visits your site at 11:00 PM and requests product information. Instead of waiting until the next day:
- The Agent immediately sends the requested information via email;
- The customer instantly receives what they're looking for;
- Your sales team finds a already handled and tracked request the next morning.
Your team can finally focus on higher-value activities.
4. Immediate Training: Wikipedia Integrated into Conversations
Access the entire Wikipedia knowledge directly in conversations, without having to create and maintain educational content. Thanks to direct Wikipedia integration, your Agent can:
- Automatically search and cite Wikipedia definitions during conversations;
- Extract verified information from the encyclopedia in real-time;
- Enrich responses with insights and historical context.
Imagine an onboarding scenario: a new employee is talking with the Agent and encounters an unfamiliar technical term:
- The Agent automatically searches the term on Wikipedia;
- Extracts the most relevant definition and presents it naturally;
- Offers the opportunity to learn more with direct links to related entries.
The result? A training system that's always up-to-date and automatically enriches itself as Wikipedia expands, without the need to create and maintain proprietary training content.
Simple Implementation: Powerful from Day One
Transforming your Agent into an operational assistant is surprisingly simple. Every function can be activated with just a few clicks from the AIsuru dashboard, without requiring technical expertise.
The process is intuitive:
- Activate the functions you need from the administration interface;
- Configure basic parameters (such as email credentials for automatic sending);
- Define instructions for the Agent on how and when to use each function.
The results are immediate: from the very first day of activation, your Agent begins to automatically handle requests that previously required manual intervention.
Transform Your Business with AIsuru
AIsuru embodies the future of conversational AI: a system that not only dialogues but takes concrete action to support your business.
Are you a company looking to automate processes or a partner interested in reselling AIsuru?
- Request a demo to explore the potential of integrated functions;
- Experience the impact of a truly operational AI assistant;
- Definitively transform the efficiency of your organization or that of your clients.